Russam Outplacement Support .

For 40 years’ Russam has been helping organisations and individuals to thrive.

Making redundancies is necessary at best, upsetting at worst. The ability to offer support to individuals at their time of need can make a tremendous difference to their career prospects and to how they feel about the organisation they are leaving.

Outplacement provision is increasing, and this is driven partly by the fact that:

  • Outplacement helps protect the brand and reputation of the organisation both with exiting employees, remaining employees, and other stakeholders
  • Covid-19 has changed our ways of working and led to necessary restructuring and redundancy programmes
  • It provides morale, motivation and productivity improvements of departing employees and remaining staff
  • It takes the pressure of HR and the management team

Our team are all qualified coaches which means we have the skills and experience to support people to the highest standards. Our expertise is across several areas including helping people with:

  • Understanding past career decisions and future options
  • Identifying and achieving career goals
  • Navigating a departure from an organisation
  • Onboarding with a new organisation
  • Developing self-confidence and authenticity
  • Improving interpersonal skills
  • Developing stress management skills, personal resilience, and well-being
  • CV development, networking plans, and interview skills


We recognise that everybody is different and so we have several programmes depending on the extent of support required and the budgets available. We also offer bespoke sessions for those requiring minimal support.

Our three key coaches have almost 60 years’ headhunting experience between them and have a deep understanding of different sectors. As current practitioners in the job market and as qualified coaches, they are superbly positioned to help people at all levels with their career objectives.

Furthermore, they have real experience of working with people during unsettling times in their lives; this is very important when working with people who have been made redundant.

Russam’s Outplacement Service is tried and tested. We are working with leading FTSE organisations through to not-for-profit organisations. We are outcome driven in terms of adding value and helping individuals to achieve their career goals.

Four one-to-one coaching sessions, each lasting 60 minutes, over a period of 3 months would typically follow a programme that includes:

Foundation Session:

  • Diagnostic session to identify needs
  • Review pre-session questionnaire
  • Begin working on key issues which could include items listed in the below sections
  • Check chemistry between coach and individual for future sessions
  • Action plan which could include ideas for follow-up sessions if required

Inventory & Intentions

  • Clarifying strengths
  • Identifying broader experience and themes
  • Clarifying career intentions
  • The job market
  • Psychometric analysis of skills/style (additional charge)

Branding & Presentation

  • CV
  • Social media & LinkedIn profile
  • Elevator pitch
  • Interview techniques 

Networking Masterclass

  • Understanding its importance
  • Evaluating current network
  • Identifying gaps
  • Approach methodologies

Coaching & Support

  • Additional one-hour coaching sessions
  • Interview role-play
  • Support with applications
  • Support with contract negotiation

Outplacement Coaches

Melissa Baxter

I am a qualified and highly experienced executive leadership coach. For over 20 years I’ve supported senior executives, high potential managers and leadership teams to aim for success and have a more rewarding professional life.

I have a strong intuition and empathy and I’m able to build relationships with my clients so that they can allow matters to surface that perhaps hadn't been considered previously and they are often surprised about. This allows people to focus and make meaningful change to achieve their true potential connecting their values and careers.

As an executive coach, I focus on my client’s career path and their ambitions. I like to use an online reflective tool that supports the coaching to identify where a client is now and where they are going. This helps to set goals and to develop ideas which previously haven’t been considered and highlight areas of strength. This further enhances professional abilities and enables individuals to take their careers to the next levels. At the same time, the use of the reflective tools helps in achieving self-awareness which is essential for growth and change in leadership.

I hold a practitioner diploma in Executive Coaching and am a full member of the Association of Coaching which is a leading independent and not-for-profit professional body dedicated to promoting best practice and raising awareness and standards of coaching worldwide. I am also a qualified psychometric assessor and a member of the British Psychological Society.

Areas of expertise:

  • Careers coaching
  • Executive coaching
  • CV writing, networking, transition support, interview skills, branding and identity

“I knew that I needed to think about my communication skills and people’s negative perception of me was affecting my career advancement. Melissa was recommended to me and I have to say she was very good. Through her coaching, I’ve learned a completely different style of communication skills and now have a solid portfolio of new techniques which significantly improved my relationships with others. This has also been noticed by my CEO who has seen a positive difference in my daily interactions with my co-workers.” Director within a UK based Charity

“Melissa’s coaching has helped me to enhance my leadership potential and be recognised by the senior leadership team and Board for the value I bring to the organisation.” – Director who is looking to progress to being a CEO within the Charity Sector

Ian Joseph

I have had a varied career including being a church minister, a non-profit CEO, the Managing Director of Russam, and serving on numerous boards including currently chairing the national children’s charity Kidscape.

I’ve been mentoring and coaching people throughout my life and have found that my broad experience gives me the ability to understand the issues people face. This experience includes helping senior leaders from organisations such as EY and Deloitte transition from partnership into non-executive roles.

I take an integrative approach to coaching, drawing on the paradigms most appropriate at the time. I'm equally comfortable working with someone on leadership challenges, at inflexion points in their careers, or more broadly with life issues which of course seep into everything.

I’ve been married for almost 25 years and have three wonderful sons. I’ve made lots of mistakes along the way, in business and as a person, but I’m grateful that I have been able to learn and grow through them.

I have completed a Postgraduate Certificate in Coaching Psychology from the Department of Organizational Psychology at Birkbeck, University of London and am a member of the Special Interest Group in Coaching Psychology at The British Psychological Society, and as a Fellow of The RSA (Royal Society for the encouragement of Arts, Manufactures and Commerce) part of the RSA Coaching Network.

Areas of expertise:

  • Executive coaching
  • Life coaching
  • Career and transition coaching

“My coaching sessions with Ian were hugely beneficial at a critical point in my career. He asked the right questions, gave me space to reflect, helped me work through situations and find a way forward. I left the sessions feeling positive about myself and the tasks ahead.” – Frances, Cancer Research UK

“My coaching sessions with Ian were an incredible insight into the way my own thoughts work. By allowing me to explore ideas in detail, with a guiding hand, I was able to unpick some of the stranger and less logical thought patterns that had begun to dominate my psyche. Each week we tackled a new aspect of my life, from relationships, to work, from self-confidence to my health. These sessions allowed me to give voice to the thoughts that had become my guiding principles. Giving voice to those ideas, effectively disarmed their power and left room for a new positive way of thinking. Ian was a deft hand at allowing me the space to find what I wanted to say, whilst steering the conversation towards a direction that would produce positive results. This is not the sort of coaching for the weak of heart, if you really want to get stuck in, then Ian is your man.” – Jeremy, Teach First

Cathy Kay

I am bold enough to claim that I know a bit about our relationship to work.

I have spent many years guiding people on career matters, money and through periods of unemployment. I’ve worked with optimistic, bright and international young talent in business schools, and people at the end of their careers looking for purpose and meaning as they move into a portfolio and board careers. I have found great opportunities for ambitious people and in some cases, their lives have been changed as they have set upon paths that have given them wealth and happiness. I have sat with professionals who have cried about debt, unemployment, bullying and harassment.

I trained as a counsellor and then a career guidance professional to help me ensure that time spent with people would be helpful and make a difference. This training made me face my own truths and privilege. A great humbling experience and I will forever be in debt to my tutors at London Southbank University for the experience.

I conducted my counselling training at the University of West London and did my career coaching training at London Southbank University. I also have the Qualification in Career Guidance (QCG) awarded by the Career Development Institute.

Areas of expertise:

  • Careers coaching
  • Executive coaching
  • Workshops on CV writing, networking, transition support, interview skills, branding and reputation management

"Cathy was pivotal in my career search. She took the time to truly understand my aspirations and remained realistic when helping to set my goals. She supported and guided me through many key decisions and remained my "rock" when I needed it most. My current career success is directly attributable to the coaching of Cathy. After 10+ years in Technology Consulting in North America, I achieved my desired career switch and am now a Principal Designer at the Samsung Electronics HQ in Seoul, S. Korea." – ANON, Samsung Electronics

"Cathy’s breadth of experience and deep expertise are apparent in every interaction. Either in a coaching, mentoring or executive search capacity, her unique insights and relationship skills are a must, for any business or individual." – Senior Executive, Google

For more information please contact:

Jason Atkinson, Russam Director

[email protected]

07930 356 305

Our brands and partnerships.

Russam works with like-minded partners who complement our ethos of enabling organisations and individuals to thrive. We are excited to be collaborating in the following businesses: Step on Board, The WIL Group and Trustees Unlimited.

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